What comes to mind when you hear the word, “negotiate”? Oftentimes, many of us might think of negotiating as a negative – you giving up something in return for less than what you were originally expecting. On the other hand, manipulative people might think of a negotiation as an opportunity to take advantage of someone – always coming out with more than they’ll ever give in return.
My guest today is one of the world’s leading experts on the art of negotiation – and he wants us ALL to begin thinking about negotiation as collaboration. His name is Chris Voss, and we cover a lot of ground during our conversation together. He’s going to give us the lowdown on why “NO” is a superpower we can all benefit from, the best ways to approach a discount, and so much more. And now, please help me welcome him back to The School of Greatness!